Terms and Conditions
The terms that apply when you use our website or book a service with Al Azwer Technical Services.
1. Introduction
Welcome to Al Azwer Technical Services ("we", "our", "us"). By accessing or using our website alazwertechnical.ae and our services, you agree to comply with and be bound by these terms and conditions.
Please read them carefully before using our website or booking any of our services.
2. Our Services
We provide technical installation and maintenance services including CCTV camera installation, biometric attendance systems, access control systems, PABX telephone systems, WiFi systems, data and network solutions, and sound and intercom systems.
All services are subject to availability and scheduling. We reserve the right to update, pause or discontinue any service at any time.
3. Quotations and Payments
Every quotation we provide is valid for a limited period, as stated on the quotation itself.
Payment terms are set out clearly on the invoice or quotation. Full or partial payment may be required before work begins, and late payments may lead to delays or additional charges.
4. Appointments and Cancellations
We ask customers to book services in advance so we can plan technician visits properly.
Cancellations should be made at least 24 hours before the scheduled appointment. Cancelling later than this may result in a cancellation fee.
5. Warranty and Liability
We provide a limited warranty on our installation work, as specified in your service agreement or invoice.
This warranty does not cover misuse, accidental damage or changes made by anyone outside our team. While we hold ourselves to a professional standard on every project, we are not liable for indirect or consequential losses arising from equipment failure or service interruption that is outside our control.
6. Use of This Website
All content on this website, including text, images and logos, belongs to Al Azwer Technical Services. Please do not copy, reproduce or distribute this content without our written consent.
7. Your Privacy
We respect your privacy. Any personal information collected through this website or a service request is used only to communicate with you and deliver the service you asked for.
For the full detail on what we collect and how we use it, please see our Privacy Policy.
8. Limitation of Liability
To the extent permitted by UAE law, Al Azwer Technical Services is not responsible for damages, loss or injury arising from the use of this website or our services beyond the value of the service provided.
9. Changes to These Terms
We may update these terms and conditions from time to time. Any changes will be posted on this page. Continuing to use our website or services after an update means you accept the revised terms.
10. Contact Us
If you have any questions about these terms and conditions, please reach out at info@alazwertechnical.ae or +971 50 390 7248.